FAQ

What is Screensnap Screenshot?

Screensnap Screenshot is a browser extension that allows you to take full-page, visible area, and custom area screenshots with advanced customization options like adding shadows, adjusting borders, and compressing the image.

Which browsers are supported?

Screensnap Screenshot is currently supported on Google Chrome. We are working on expanding compatibility to other browsers in the future.

Can I customize the appearance of my screenshots?

Yes! Screensnap Screenshot provides several customization features, such as adding shadows, uploading custom backgrounds, adjusting padding, and border radius. You can make your screenshots look exactly how you want.

What file formats are supported for saving screenshots?

Screensnap Screenshot supports multiple file formats, including .webp, .png, .avif, and .jpeg, ensuring compatibility with different use cases.

Does Screensnap Screenshot compress images to reduce file size?

Yes, Screensnap Screenshot includes an option to compress your final image, helping you limit the file size while maintaining quality.

Can Screensnap Screenshot capture YouTube videos?

Absolutely! Screensnap Screenshot allows you to capture screenshots from YouTube videos, making it perfect for capturing key moments easily.

Do you offer refunds?

We do not offer refunds for Screensnap Screenshot. This is a one-time purchase that includes lifetime access to the extension and all future updates. If you encounter any issues or have feature requests, please reach out to us at contact@screensnap.app. We are committed to resolving problems and improving the extension, but we ask for your patience as we work on fixes and updates.

How long does it take to fix a bug or add a new feature?

Fixing a bug or implementing a new feature involves several steps: identifying the issue, developing a solution, testing it thoroughly, and then submitting the updated version to the Google Web Store for approval. This process can take a few days, depending on the complexity of the issue and the approval time from the Google Web Store. We appreciate your patience and understanding as we work to deliver the best possible experience.

Where can I find future features?

We are constantly working on improving Screensnap Screenshot and adding new features to enhance your experience. You can find a detailed list of upcoming features on our Features page.

All future features will be rolled out as part of regular updates and will be completely free of charge. Since you've purchased Screensnap Screenshot, you'll receive all future updates and features at no additional cost as part of our lifetime support promise.

Does Screensnap support video capture and editing?

No, Screensnap currently does not support video capture or editing. However, we are planning to introduce video capture as a separate product in the future. You can stay updated on our progress by visiting the Features page.

What is Screensnap Screenshot?

Screensnap Screenshot is a browser extension that allows you to take full-page, visible area, and custom area screenshots with advanced customization options like adding shadows, adjusting borders, and compressing the image.

Which browsers are supported?

Screensnap Screenshot is currently supported on Google Chrome. We are working on expanding compatibility to other browsers in the future.

Can I customize the appearance of my screenshots?

Yes! Screensnap Screenshot provides several customization features, such as adding shadows, uploading custom backgrounds, adjusting padding, and border radius. You can make your screenshots look exactly how you want.

What file formats are supported for saving screenshots?

Screensnap Screenshot supports multiple file formats, including .webp, .png, .avif, and .jpeg, ensuring compatibility with different use cases.

Does Screensnap Screenshot compress images to reduce file size?

Yes, Screensnap Screenshot includes an option to compress your final image, helping you limit the file size while maintaining quality.

Can Screensnap Screenshot capture YouTube videos?

Absolutely! Screensnap Screenshot allows you to capture screenshots from YouTube videos, making it perfect for capturing key moments easily.

Do you offer refunds?

We do not offer refunds for Screensnap Screenshot. This is a one-time purchase that includes lifetime access to the extension and all future updates. If you encounter any issues or have feature requests, please reach out to us at contact@screensnap.app. We are committed to resolving problems and improving the extension, but we ask for your patience as we work on fixes and updates.

How long does it take to fix a bug or add a new feature?

Fixing a bug or implementing a new feature involves several steps: identifying the issue, developing a solution, testing it thoroughly, and then submitting the updated version to the Google Web Store for approval. This process can take a few days, depending on the complexity of the issue and the approval time from the Google Web Store. We appreciate your patience and understanding as we work to deliver the best possible experience.

Where can I find future features?

We are constantly working on improving Screensnap Screenshot and adding new features to enhance your experience. You can find a detailed list of upcoming features on our Features page.

All future features will be rolled out as part of regular updates and will be completely free of charge. Since you've purchased Screensnap Screenshot, you'll receive all future updates and features at no additional cost as part of our lifetime support promise.